Shipping & Returns

SHIPPING

At Anupam, we like to make your online shopping experience a seamless & pleasant one, so our shipping methods and policies have been designed to get your order to you both quickly and efficiently.

 

SHIPPING DURATION:

  • We start processing your order within 48 hours of receiving it. All products are shipped out between 3 - 10 working days.
  • In case of orders with more than one product, all products will be shipped together.
  • In situations beyond our control there may be circumstances, which cause a delay. In such cases, Anupam will ensure delivery within the earliest possible timeframe.

SHIPPING CHARGES:

  • Free shipping for all orders of Rs.999/- and above excluding all discounts. For orders below Rs.999/- a flat shipping charge of Rs.100/- is charged.

INTERNATIONAL SHIPMENTS:

  • Currently, we ship within India only. Please email us at hello@anupam.com to request International Shipments.

CASH ON DELIVERY (COD):

  • Anupam does not offer Cash On Delivery. We are working on it. : )

 

RETURNS & EXCHANGE

  • At Anupam, there is no policy of return, exchange or refund.  Once the products have been ordered, they will not be eligible for a return, exchange or refund unless the product is damaged in which case an exchange or refund will be issued.

 

 


 

CANCELLATION POLICY

  • An order is eligible for cancellation within 36 hours of it being placed, subject to it not being dispatched yet. The whole amount will be refunded within 5-7 business days.

 

 

FAULTY ITEMS & DAMAGES

  • Every product sold at Anupam is produced using the highest quality standards. All items are thoroughly checked before sending and packaged with care. In the unlikely event that you receive an item that is faulty or damaged, please contact us and we will organise a replacement for you or refund you in full including the shipping charges, where applicable.