FAQ

  • Does Anupam take Bulk Orders?

Yes, we do. Call us on +91 98-1973-2020 or email us at hello@anupam.com.

  • Are Anupam Products available offline?

Yes, they are. You could buy across several stationery stores across the length and breadth of India. Please email us on hello@anupam.com to know the address of a stockist nearest to you.

  • How do I pay for my order?

You can pay for your order using credit cards (VISA, Mastercard, American Express). In India, you can also use your debit cards and NetBanking.

  • What should I do if my payment doesn't get through or fails?

If your payment transaction fails, please contact our Customer Service immediately – call us on +91 98-1973-2020 or email us at support@anupam.com.

  • Do I have to pay shipping charges?

Shipping is free within India for all orders above Rs. 999/-.
Orders of Rs. 999/- or below, will be charged a flat shipping fee of Rs.100/- in India.

  • For International shipping, call us on +91 98-1973-2020 or email us at hello@anupam.com.
  • By when will I receive the ordered products?

We process all orders with 48 hours and ship them through the most reliable courier companies. We try to deliver the products to you within 4-7 working days in major cities. However, the duration of the delivery can take 8-10 working days depending on your delivery location. Anupam is not responsible for service transit time. Delivery time to the end user is subject to factors beyond our control ("Force Majeure Event") including unexpected travel delays from our courier partners and transporters due to weather conditions, strikes, etc.

  • How do I know if my order has been placed successfully?

You will get an order confirmation email shortly after you place the order. If you do not get the order confirmation email, please call us immediately on +91 98-1973-2020 or email us at support@anupam.com.

  • How can I track my order?

You will get a confirmation email when your order is shipped with the order tracking details.

  • How do I check the status of my order?

Login to your account on www.anupam.com/track-order. You can check your order status here.

  • Can I cancel an order?

Please refer to our cancellation policy on our Shipping & Returns Page.

  • How do I contact Anupam Customer Service Team?

You can get in touch with our Customer Service/Support Team by calling us on +91 98-1973-2020 or emailing us at support@anupam.com between 11:00 AM and 6:00 PM IST (Monday – Friday).